ADT Reports Third Quarter 2020 Results | #Verdafero #ADT #Financial #RMR | Record customer retention and revenue payback Grew U.S. RMR additions and net subscribers for both Q3 and year to date. Accelerating launch of professionally installed, co-branded offering with Google into 2021. Developing ADT-owned, next-generation residential technology platform. Providing improved 2020 full year outlook (news.adt.com)
“ADT delivered strong financial and operating results during the third quarter. We improved our revenue payback and customer retention to record levels, grew RMR additions and increased our subscribers. These improvements came while delivering solid financial results and ensuring we continue to prioritize the well-being of our employees and customers,” stated Jim DeVries, ADT’s President and CEO.
“Importantly, we are making good progress on numerous strategic initiatives. Our partnership with Google is off to a very strong start and we have worked together to accelerate selected offerings to customers in 2021. We also continue to enjoy strong momentum in our core business. Our consumer financing program has been well received, we’re generating record sales in our DIY channel, the Defenders acquisition is helping to drive growth and efficiency, and we continue to strengthen our capabilities to best serve our commercial customers.”